Your Surgical Journey, Made Clear
Connect With Our Team
Your journey begins when you contact us directly or when we receive a referral from your physician. Our concierge team reaches out to confirm your information, gather any required records or imaging, and explain the next steps. We ensure everything is organized before your consultation, so you feel prepared from the start. To get started, fill out our online contact form and a member of our team will be in touch with you.
Meet With Your Surgeon
During your consultation, either virtual or in person, you meet one-on-one with your surgeon to review your history, symptoms, and imaging. You will receive a clear explanation of your diagnosis, treatment options, and whether surgery is recommended. There is time to ask questions and discuss expectations so you can make a confident, informed decision.
Preparing for Surgery
If you decide to proceed with surgery, our team coordinates the details on your behalf. We schedule your procedure with the private surgical facility, arrange any required pre-operative testing, and provide you with personalized instructions so you know exactly how to prepare. From paperwork to timelines, we handle the logistics so you can focus on your health.
Surgery Day
On the day of your procedure, your surgical team guides you through each step with care and precision. We ensure you understand what to expect before and after surgery, and many patients return home the same day. Our focus is safety, clarity, and a smooth transition into recovery.
Recovery and On-Call Nursing Support
Your care continues well after your procedure. We provide detailed recovery guidance, coordinate follow-up appointments, and connect you with rehabilitation support when needed. You also have access to our dedicated on-call nursing team for up to 8 weeks post-surgery, available from 7am to 11pm MST, 7 days a week. Whether you have a question about your recovery, a concern about your wound, or just need reassurance, our team is a phone call away every day of the week.
Supported at Every Stage
Our goal is to make your experience as smooth, stress-free and predictable as possible. Whether you are preparing for consultation, surgery, or recovery, you will always have a clear plan and a team available to guide you every step of the way.
Frequently Asked Questions
Do I need a referral?
No referral is required to book a consultation at Gateway Surgery. You can contact us directly and our team will be in touch to discuss your next steps.
How long does the process take?
Timelines vary depending on your condition and required preparation. After your consultation, we provide a clear outline of expected scheduling and coordination.
What happens at my first consultation?
Your surgeon reviews your history and imaging, explains treatment options, and answers your questions so you can make an informed decision.
How do I prepare for surgery?
You will receive personalized instructions outlining any required testing, medication adjustments, and preparation details before surgery day.
What can I expect during recovery?
You will receive clear post-operative guidance and coordinated follow-up support to help you return safely to daily activities.
Who do I contact with questions?
Our concierge team is your primary point of contact before and after surgery, ensuring you always have support when you need it.